A public-private partnership between ARPA-H & Advanced Technology International in support of the ARPANET-H nationwide health innovation network.
Website is maintained by Advanced Technology International.

ARPA-H Customer Experience Hub

The goal of the Customer Experience Hub is to ensure that future healthcare advancements are patient-centric and deliver improved outcomes for all Americans.

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innovation in health and medicine through breakthrough capabilities, technologies, systems, platforms, and a human-centered approach to design products and services.

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via a hub and spoke network, creating a diverse health innovation network representative of all Americans from across the health care ecosystem.


the customer experience and drive user testing, adoption, and end-user access for ARPA-H projects.

As part of the Advanced Research Projects Agency for Health’s (ARPA-H) nationwide health innovation network, ARPANET-H, the Customer Experience Hub will target prevention, treatment, and diagnosis needs through a proactive approach to diversify clinical trials, reach representative patient populations, and instill patient-centric approaches to yield better health outcomes for all Americans.

Interested in learning more?

Organizations that are not Spokes that wish to join the mailing list to receive updates regarding future Customer Experience Hub activities should submit the form below:

Join the Customer experience hub

The Customer Experience Hub and spoke network will be comprised of a growing network of health innovators.

Spokes and Counting!


  • Institutions of Higher Education (IHE)
  • For-Profit Organizations (Research Organization, Healthcare Organization or System, Independent Hospital, BioDesign firms, Other)

  • Small Businesses

  • Clinics, public and community health centers, other healthcare facilities
  • Payers, Patient Advocacy Groups

  • Non-Profit Organizations

  • Community Based Organizations

  • Federally Funded Research and Development Centers

Have questions?

The Customer Experience Hub team will be holding Office Hours every Wednesday from 2-3pm CT via Zoom. Please sign up for your 1:1 discussion slot at the link below.